Senior Operations Coordinator

About People Intouch

Every day we enable millions of people worldwide to voice their concerns. Our b2b SaaS product SpeakUp® makes it possible to anonymously communicate about foul play, unethical behaviour, non-compliance, sustainability issues, corruption, human rights violations or unhealthy labour circumstances. In any language, 24/7, 365 days per year.

We have been doing this for 15 years, making us a true expert in the field. We want to expand our leading position worldwide and with this create a safer everyday life.

About the position

On a daily basis, you manage our ‘control room’ by coordinating traffic of all SpeakUp® messages according to a strict deadline. This automated handling process is the beating heart of our company. Our translation agencies are important partners and play a crucial role in this daily process. We are facing an exciting period; due to a major update of our software coming up, you will help build our company to an even higher level.

You make sure the highest level of support is provided to colleagues, clients, reporters and our translation agencies. This support is ongoing; from the configuration of SpeakUp® to answering SpeakUp® related support questions. Your expertise is of great value for continuously improving our product and services, and safeguarding its quality, security and confidentiality.

Our promise

Next to all the usual benefits (competitive salary, good pension, company devices and coverage of travel expenses), we offer:

Having a real impact on people’s lives on a daily basis, personal and professional growth along our core values. Having the unique opportunity to help further build our company. Working at a unique location: the Olympic Stadium in Amsterdam. All while maintaining a healthy work-life balance.

And finally, being part of our PIT family. Or Pitters, as we like to call ourselves.

What we need

  • Available 32 – 40 hours, but preferably fulltime
  • Higher professional educational level
  • 5+ years of professional work experience
  • Fluent in English since colleagues and clients are mainly international
  • ‘Control room’ mindset
  • Professional verbal and written communication skills; both internal and external
  • Critical, hands-on, pro-active attitude
  • Creating and maintaining a team spirit with our partners and colleagues

Core values

  • Be passionate
  • Be a partner
  • Strive for excellence
  • Have fun
  • Be fair

Interesting job? Apply now!

Send an email with your CV and motivation to hr@peopleintouch.com

You will receive a confirmation from us within two business days.

About us

This is who we are

Now that you know more about us, we look forward to learning more about you!

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