Customer Support Specialist

About People Intouch

Every day we enable millions of people all over the world to voice their concerns. SpeakUp® makes it possible to anonymously report and communicate about misconduct in any language, 24/7/365 days per year.

We have been doing this for the past 15 years, making us a true expert in the field of misconduct reporting. We’ve got the ambition to further expand our leading position worldwide and hereby create a safer everyday life.

About the position

You are a true SpeakUp expert. Together with your team you are responsible for monitoring the daily SpeakUp traffic. These messages about misconduct need to be translated within one working day by our translators. The handling process of the SpeakUp-messages is the beating heart of our company.

Your daily experience with operating SpeakUp, allows you to provide the highest level of support to colleagues, clients and our translation agencies. This support is ongoing; from the technical configuration of SpeakUp to answering SpeakUp related support questions. Your expertise is of great value for continuously improving and expanding our product and service.

Our promise

Next to all the usual benefits (competitive salary, good pension, company devices and coverage of travel expenses), we offer things we consider a lot more valuable:

Having a real impact on people’s lives on a daily basis. Personal and professional growth along our core values. Having the unique opportunity to help further build our company. Becoming a trusted advisor, true listener, networker and bonder. The opportunity to connect with people at all different organisational levels; from board-level to factory employees. All while maintaining a healthy work-life balance.

And finally, being part of our PIT family. Or Pitters, as we like to call ourselves.

What we need

  • Available 32 – 40 hours
  • Higher professional education level
  • Affinity with ethics and compliance
  • 2 years of relevant work experience (within the same organisation)
  • Fluent in English and preferably in one other language

Core values

  • Be passionate
  • Be a partner
  • Strive for excellence
  • Have fun
  • Be fair

Interesting job? Apply now!

Send an email with your CV and motivation to hr@peopleintouch.com

You will receive a confirmation from us within two business days.

About us

This is who we are

Now that you know more about us, we look forward to learning more about you!

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